1. Automatic Collection of Information
Upon visiting the Website, our servers automatically record information sent by your browser. This data may include details such as your device’s IP address, browser type and version, operating system type and version, language preferences, the webpage you visited before coming to the Website and Services, pages of the Website and Services you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistical data.
Information collected automatically is solely used to identify potential abuse cases and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not aggregated in a way that would personally identify any individual User of the system.
2. Collection of Personal Information
You can access and use the Website and Services without revealing your identity or providing any information that could identify you as an individual. However, certain features on the Website may require you to provide specific Personal Information (such as your name and email address) if you wish to utilize them.
We receive and store any information you intentionally provide to us when creating an account, making a purchase, or filling out any forms on the Website. This information may include the following, where necessary:
- Account details (e.g., username, unique user ID, password, etc.)
- Providing Technical Assistance;
- Contact information (e.g., email address, phone number, etc.)
- Basic personal information (e.g., name, country of residence, etc.)
- Payment information (e.g., credit card details, bank details, etc.)
- Geolocation data of your device (e.g., latitude and longitude)
- Any other materials you voluntarily submit to us (e.g., articles, images, feedback, etc.)
Some of the information we collect is directly provided by you via the Website and Services. However, we may also collect Personal Information about you from other sources, such as public databases and our joint marketing partners.
You have the option not to provide us with your Personal Information, but doing so may limit your access to certain features on the Website. If you are unsure about which information is mandatory, please feel free to contact us for clarification.
Privacy of Children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under 18, please refrain from submitting any Personal Information through the Website and Services. If you believe that a child under 18 has provided Personal Information to us through the Website and Services, please contact us immediately so that we can delete such information from our records.
We encourage parents and legal guardians to monitor their children’s internet usage and instruct them never to provide Personal Information through the Website and Services without permission. We also request that parents and guardians take necessary precautions to ensure their children are aware not to disclose Personal Information online without permission.
Use and Processing of Collected Information
We act as a data controller and a data processor with respect to the General Data Protection Regulation (GDPR) when handling Personal Information, unless a data processing agreement is in place, designating you as the data controller and us as the data processor.
Our role may differ depending on the specific situation involving Personal Information. We act as a data controller when we request your Personal Information to ensure your access and use of the Website and Services. In such instances, we determine the purposes and means of processing Personal Information, and we comply with the obligations set forth for data controllers in the GDPR.
In situations where you submit Personal Information through the Website and Services, we act as a data processor. We do not own, control, or make decisions about the submitted Personal Information, and we process it solely in accordance with your instructions. In these instances, you, as the User providing Personal Information, act as a data controller under the GDPR.
To provide you with the Website and Services or to fulfill legal obligations, we may need to collect and use specific Personal Information. Failure to provide the requested information may prevent us from delivering the requested products or services. The information we collect from you may be used for the following purposes:
- Fulfilling and managing orders
- Delivering products or services
- Improving products and services
- Sending administrative information
- Sending marketing and promotional communications
- Sending product and service updates
- Responding to inquiries and providing support
- Requesting user feedback
- Improving user experience
- Sending product and service updates
- Delivering targeted advertising
- Administering prize draws and competitions
- Protecting against abuse and malicious users
- Running and operating the Website and Services
The processing of your Personal Information depends on how you interact with the Website and Services, your location in the world, and the following factors: (i) you have given your consent for one or more specific purposes, excluding cases subject to the California Consumer Privacy Act or European data protection law; (ii) providing information is necessary for the performance of an agreement with you or for any pre-contractual obligations; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the legitimate interests pursued by us or a third party. We may also combine or aggregate your Personal Information to better serve you, improve our Website and Services, and keep them up to date.
We rely on the following legal bases, as defined in the GDPR, to collect and process your Personal Information:
- User’s consent
- Compliance with the law and legal obligations
Please note that under certain legislations, we may process information until you object to such processing by opting out, without relying on consent or any other legal bases mentioned above. In any case, we are happy to clarify the specific legal basis that applies to the processing, whether it is a statutory or contractual requirement, or a necessity to enter into a contract.
When you visit our website, certain information is automatically collected by our servers, such as your IP address, browser type, and operating system. This information is used to identify potential cases of abuse and to gather statistical data about website usage. We do not use this information to identify individual users.
If you choose to use certain features of our website, you may be asked to provide personal information such as your name and email address. We collect this information to fulfill your requests and provide you with a personalized experience. You have the choice to not provide us with your personal information, but this may limit your access to certain features of the website.
3.Protection of Children’s Privacy
We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request the removal of that information from our systems.
2.Use and Processing of Collected Information
We use the information we collect for various purposes, including delivering products or services, improving our offerings, providing support, and sending marketing communications. We may also use the information to comply with legal obligations and protect our rights.
We may share your information with trusted partners and service providers who assist us in operating our website and delivering our services. These partners are authorized to use your information only for the purpose of providing the requested services and are obligated to keep your information confidential.
1. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
2. Your Rights
If you are located in the European Economic Area (EEA), you have certain data protection rights. You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to the processing of your information.
3. Cookies and Analytics
4. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
6. Contact Information